Terms of Service

It's Basically Done: Terms of Service Effective October 12, 2026. IMPORTANT NOTICE ABOUT DISPUTE RESOLUTION THESE TERMS REQUIRE MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION. FOR COVERED CLAIMS, YOU GIVE UP THE RIGHT TO HAVE A JUDGE OR JURY DECIDE THE CLAIM AND THE RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, EXCEPT WHERE APPLICABLE LAW DOES NOT ALLOW A WAIVER. READ SECTION 8.2 BEFORE ACCEPTING THESE TERMS. IMPORTANT NOTICE ABOUT RESULTS AND EARNINGS WE MAKE NO INCOME OR EARNINGS CLAIMS AND GUARANTEE NO OUTCOME. WE DO NOT PROMISE THAT YOU WILL FINISH OR RELEASE A PROJECT, EARN INCOME, MAKE SALES OR PROFIT, GAIN CLIENTS OR EMPLOYMENT, OBTAIN FUNDING OR PUBLICATION, RECOVER YOUR PURCHASE PRICE, OR ACHIEVE ANY OTHER RESULT. READ SECTION 1.2 BEFORE ACCEPTING THESE TERMS. These Terms are an agreement between you and Neurosonance, Inc. ("Neurosonance", "we", "us"), which operates itsbasicallydone.com and thisonelastthing.com with Jim Winner. They cover the intake, the free Productive Stasis profile, This One Last Thing, and anything else we provide on these sites. The Finish Line Call and private work with Jim are governed by the separate agreement you sign when you book one. Your privacy choices remain separate from these Terms: - your privacy choices, which you make on the consent screen - our Privacy Notice Accepting these Terms does not give any of those consents. These Terms include the binding arbitration agreement, jury-trial waiver, and class-action waiver in Section 8.2. Accepting these Terms includes accepting those provisions. How you accept. You accept these Terms by reading to the end and clicking "I agree to the Terms". The button stays inactive until you reach the end. You can download a copy before accepting. We store the version you accept with your acceptance record. 1. What this is 1.1 Coaching and education. It's Basically Done is coaching and educational material about getting work finished. It is not therapy, counseling, medical care or a clinical test, and nothing here diagnoses or treats any condition. If you are in crisis, or need care for your health, contact a qualified professional or your local emergency number. 1.2 No income claims or guaranteed outcomes. We do not claim or promise that using the services will cause you to finish or release a project, earn income, make sales or profit, gain clients or employment, obtain funding or publication, recover your purchase price, or achieve any other result. We have not established a typical financial result for users. Project examples and descriptions of possible results illustrate the kinds of work people may bring to the program. They are not forecasts, promises, testimonials, or representations of what you or a typical user will achieve. If we publish an actual testimonial or case study, it will reflect that person's honest experience. We will not present an atypical experience as one a purchaser can generally expect. Any statement about generally expected results will be clearly identified and supported by evidence we reasonably believe adequate. Your results depend on your decisions, effort, circumstances, market conditions, and other factors we do not control. You remain responsible for deciding whether, when, and how to act on your project. 1.3 No professional advice. The services do not replace advice from a lawyer, accountant, tax adviser, financial adviser, clinician, or other qualified professional. You are responsible for getting professional advice when your project or circumstances require it. 2. Who can use it 2.1 Age. You must be 18 or older. 2.2 Where you live. Adults in any country may sign up. Tell us your country and, if you live in the United States, your state. Applicable legal restrictions and payment-provider availability still apply. 3. What you give us 3.1 Your answers. The intake asks about how you think, how you work and finish things, and your project, including answers in your own words ("Your Submissions"). You answer it once. The free profile, This One Last Thing, and our preparation for any call you book are built from it. 3.2 Do not send us secrets. Describe the shape of your work, not its secrets. Do not submit any of the following: - trade secrets - confidential information belonging to you, your employer, your clients or anyone else - passwords or account numbers - health information - anything you are not free to share General terms are enough for everything we do. 3.3 No confidentiality obligation for business information. Your Submissions are personal information, and we handle them as our Privacy Notice describes. Beyond that: - We do not accept any obligation to keep business ideas, plans, methods or other commercial information in your Submissions confidential as a trade secret or under any confidentiality agreement. - Nothing you submit creates an implied contract, a fiduciary relationship, or any claim that we used or took an idea. - If we independently create something that resembles your project, you have no claim against us for it. 3.4 Your license to us. You keep ownership of your Submissions. You grant us a worldwide, royalty-free, non-exclusive, sublicensable (to our service providers only) license to host, store, reproduce, analyze, adapt and create works from your Submissions, in order to: - provide, personalize and support the services - prepare Jim to work with you, as Section 5.2 describes - run and secure the services - keep records the law requires This license lasts until you delete your Submissions or ask us to. What happens after that is set out in Section 9. 3.5 Research and program improvement. By accepting these Terms, you authorize us to use Your Submissions to evaluate, validate, test, and improve the program, including its questions, scoring, and reports. This use is part of the exchange for the free Productive Stasis profile and is required to receive it. Promotional email is addressed separately below. You may withdraw the research and improvement authorization at any time by contacting privacy@itsbasicallydone.com. After withdrawal, we stop future research and improvement use of information that identifies or can reasonably be linked to you. We may retain and use information already anonymized so that it can no longer reasonably identify or be linked to you. We do not attempt to reidentify that information. Withdrawal does not undo research or improvements already completed. The service requires us to build your profile from your answers, including how you think and work, and to send the service emails needed to deliver the project. By accepting these Terms and using the service, you agree to those uses. Where the law permits, we may also email you about This One Last Thing and related work with Jim, including follow-up after you leave checkout. Each promotional email will identify us and include a way to unsubscribe. You can also ask help@itsbasicallydone.com to stop promotional email. We obtain separate permission where local law requires it. We do not send marketing text messages. Stopping promotional email does not affect service messages or your access to a purchase. 3.6 Your promises. You promise that: - your Submissions are yours to give - you are not violating anyone's rights or any agreement by giving them - you answered honestly Our reports are built from your answers and are only as accurate as those answers. 3.7 Saving your place and reminders. We ask for your email at the start so your answers save as you go and you can finish on any device. We send your link right away. If you stop before finishing, we may send up to three reminders, at about two hours, one day and three days. We then stop. Every reminder has a link to turn reminders off. 4. What you get 4.1 Your free profile. When you finish the intake, you see your Productive Stasis profile. It is yours to keep. 4.2 This One Last Thing. When you buy it, we match your report to your profile from the answers you already gave, and add the project you described. There is nothing more to fill in. Your dates are set from the first time you open it. On payment, we grant you a personal, non-transferable license to read, keep, print and use your report for your own work. 4.3 What you agree not to do with your report. In exchange for our proprietary work, you agree not to: (a) publish, broadcast, sell or distribute it to the public; (b) submit it, in whole or in part, to any artificial intelligence system, chatbot, language model or assistant, or use any such tool to analyze or extend it; (c) use it to build, train, benchmark or market any assessment, program or product; or (d) use it to work out the questions, the scoring or the method behind it. These restrictions continue for as long as you hold the report. Showing your report to your own coach, doctor, therapist, lawyer or family is not publishing. Section 4.3 does not restrict what you do with your own answers, or with personal information about you that you receive through a privacy request. 4.4 What the free profile does not include. The free profile names your pattern. It does not include your plan. Neither the free profile nor any privacy request entitles you to This One Last Thing, the Finish Line Call, or any other product or service you have not purchased (see Section 5.3). 5. Our work and our materials 5.1 Ours. We own the following, and every copy of them: the sites, the intake, the questions, the scoring, the reports, the library the reports are built from, our methods, and all text, audio and design. Buying a report gives you a license to that report, not ownership of our materials. 5.2 Our internal preparation. When you buy This One Last Thing, or book a call, we use your answers to prepare internal notes for Jim. The notes cover how you work, where your project stops, how well working with Jim directly might fit you, and a guide for a possible call. Jim uses them to offer and deliver private work. - These notes are not part of anything you buy, and they are not sent to you automatically. - You can get the personal information in them by making a privacy request (Section 5.3). - They are written with respect, the way we would want to be written about. - If you only take the free intake, we do not prepare them. 5.3 Your privacy rights still apply. Where a privacy or health-records law gives you a right to know, access, correct or delete personal information we hold about you, we honor that right as that law requires. If we withhold anything, we tell you what and why. Nothing in these Terms limits those rights. A privacy request returns personal information about you. It does not provide products or services you have not purchased. It also does not provide our methods, library or materials, which are not information about you. 6. Payment 6.1 Prices and payment. Prices are shown before you pay. Payment is processed by our payment provider. We do not see or store your full card number. 6.2 Refunds. All sales are final. We do not offer discretionary refunds for reports or other purchases. This does not limit any refund, cancellation, dispute or other right that applicable law does not allow you to waive. If you were charged incorrectly or cannot access something you purchased, contact help@itsbasicallydone.com so we can investigate and resolve the issue. 7. What we are responsible for 7.1 Provided as is. Except as these Terms expressly say, the services are provided as they are and as available. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. 7.2 Limit on our liability. To the fullest extent the law allows: - we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or opportunities - our total liability for any claim relating to the services is limited to the amount you paid us in the twelve months before the claim, or one hundred dollars if you paid nothing This Section does not apply to claims under privacy or consumer health data laws, and does not limit liability that the law does not allow to be limited. 7.3 Your responsibility. You are responsible for claims made by third parties against us that arise from your breach of Section 3.6 or Section 4.3. 8. Disputes 8.1 Talk to us first. We ask that you email help@itsbasicallydone.com first so we can try to fix the problem. This is a request, not a condition. It does not delay or limit any right you have under law, including any privacy request or privacy claim. 8.2 BINDING ARBITRATION, JURY-TRIAL WAIVER, AND CLASS-ACTION WAIVER. IMPORTANT: You and Neurosonance agree that most disputes arising from these Terms or the online services will be resolved by individual binding arbitration, not in court. For covered claims, a neutral arbitrator, not a judge or jury, will decide the dispute. Covered claims must proceed individually, not as a class or representative action, except where applicable law does not permit that restriction. The American Arbitration Association will administer the arbitration under its Consumer Arbitration Rules, available at https://www.adr.org/rules-forms-and-fees/consumer/. The Federal Arbitration Act governs this agreement. The arbitrator may award the remedies available under applicable law. Judgment on the award may be entered in a court with jurisdiction. Either party may bring an eligible individual claim in small claims court. Claims concerning separately contracted professional services are excluded. Nothing prevents contacting a regulator, exercising privacy rights, or pursuing a claim or remedy that applicable law does not permit to be waived or arbitrated. The rules govern fees and hearing arrangements, including remote participation; Neurosonance pays the fees those rules assign to a business. Covered claims proceed individually, not as a class or representative action, except where the law prohibits that restriction. If the AAA will not administer a dispute, the parties may agree on another provider; without agreement, either may use a court permitted by Section 8.3. 8.3 Law and courts. Illinois law governs these Terms, without regard to conflict-of-law rules, except where the law of the place you live gives you protections that cannot be waived. Those protections apply. Any claim not in arbitration may be brought in the state or federal courts located in Cook County, Illinois, or in small claims court where you live. 9. Deleting your information 9.1 What we delete. You can delete your information at any time, without an account, from the link in any email from us or by writing to privacy@itsbasicallydone.com. We delete your answers, your profiles, your reports and our internal notes about you: - from live systems within thirty days - from archived and backup systems within six months Legal hold is the only exception to these time limits. Where it applies, we tell you what is held, under what authority, and for how long. 9.2 Standard retention periods. If you start the intake and do not finish it, we delete your answers thirty days after your last answer. If you finish the intake but never buy or book, we delete your intake record after twelve months. If we prepare internal notes and no call takes place, we delete them sixty days after preparing them. 9.3 What we keep after deletion. We keep only: - information already anonymized so that it can no longer reasonably identify or be linked to you, which we do not attempt to reidentify; - records of your purchase that tax or accounting law requires, for the period that law requires; - the record of the consents and Terms you accepted, which holds your country, US state if applicable, and the year but none of your answers. 10. General 10.1 Changes. We may update these Terms for future use by posting the new text and telling you by email if you have an account or a purchase with us. Changes do not apply to a purchase already made or to a dispute already raised. 10.2 Severability. If a court or arbitrator finds part of these Terms unenforceable, the rest stays in effect. If any part of the arbitration agreement falls as to a claim, three provisions fall with it as to that claim: - the class action waiver - the jury waiver - any limit on remedies that depends on arbitration The class and representative action waiver never applies to a claim under a privacy law that makes such a waiver void, including the California Consumer Privacy Act (Cal. Civ. Code 1798.192). 10.3 Entire agreement. These Terms, including Section 8.2, are the whole agreement between you and us about the services. Your consent choices and the Privacy Notice remain separate. A booked call or private work is governed by its own signed agreement, which controls as to that work. 10.4 Contact. Contact Neurosonance, Inc. at help@itsbasicallydone.com for support and legal notices, or privacy@itsbasicallydone.com for privacy requests. These email contacts do not replace any method of notice or service required by law.